Configuring Your Availability

Set your working hours and control when customers can book appointments.

Why Availability Matters

Your availability settings control when customers can book appointments. Set it right, and you'll never be double-booked or surprised by appointments at inconvenient times.

1
Set Your Business Hours

Go to Online Booking → Hours (or navigate to Account Settings → Online Booking) and set your working hours for each day of the week.

Daily Schedule

Set different hours for each day

Time Slots

Define appointment slot duration

2
Set Buffer Time

Buffer time is the gap between appointments. This accounts for:

  • • Travel time between jobs
  • • Jobs that run over
  • • Time to prep for the next job

Recommended: 15-30 minutes for local service areas, 30-60 minutes for larger areas.

3
Set Booking Window

Control how far in advance customers can book:

  • Minimum Notice: How soon before an appointment can be booked (e.g., 24 hours)
  • Maximum Advance: How far ahead customers can book (e.g., 4 weeks)
4
Sync with Google Calendar

Connect your Google Calendar to automatically block off times when you're busy:

  • • Personal appointments won't get double-booked
  • • New bookings appear on your Google Calendar
  • • Two-way sync keeps everything in order
Fieldbookly - Free Field Service Software | Online Booking for Home Services