Turn great work into five-star reviews.
Customers pick the garage door company, tree service, or cleaner with the most Google reviews — not necessarily the best one. Fieldbookly asks every customer for a review automatically after the job, routes happy customers to Google, and catches unhappy feedback privately before it goes public.
- Free forever plan
- No credit card to start
- No platform fees
You don't have a quality problem. You have a review-collection problem.
Most home service pros do five-star work and have a two-review Google profile. Asking in person feels awkward, customers forget by dinnertime, and there's never time to follow up. Meanwhile the competitor with 180 reviews — and worse workmanship — wins the map pack and the job.
Standalone review and reputation management tools solve this, but they're built as a separate subscription on top of whatever you already pay for scheduling. That's another login, another integration, and often hundreds of dollars a month.
Fieldbookly builds review management into the same tool that runs your bookings, quotes, and invoices. The moment you mark a job complete, the review request goes out by text — no manual follow-up, no extra subscription.
Included free — not a second subscription
Standalone reputation management platforms charge a separate monthly fee on top of your field service software. With Fieldbookly, review management is part of the same tool.
- Standalone reputation platformsSeparate subscription, often $75–$400+/mo
- FSM add-on modulesExtra monthly add-on fee
- FieldbooklyBuilt in — free plan available
Third-party pricing varies by vendor and plan — check each vendor's site for current rates. Fieldbookly automations are available on Solo Pro and Team Pro; the free plan includes core booking, quoting, and invoicing.
How review management works in Fieldbookly
Job marked complete
Finish the job and mark it done. Fieldbookly automatically sends the customer a short feedback survey by SMS or email — you never have to remember to ask.
Happy customers go to Google
Customers who rate you four or five stars are sent straight to your Google review page. One tap and the review is public, boosting your map-pack ranking.
Unhappy feedback comes to you first
Lower ratings are routed privately to you instead of to Google — so you can call, make it right, and stop a bad review before it happens.
Everything you need to build a five-star reputation
Automatic review requests
Every completed job triggers a review request — no spreadsheets, no reminders, no awkward doorstep ask. Set the template once and it runs on its own.
Private negative-feedback routing
Unhappy customers reach you directly instead of your public Google profile, giving you the chance to fix the problem first.
SMS & email delivery
Requests go out where customers actually respond — text first, email as backup — with merge tags for a personal touch.
Referrals from your best reviewers
Five-star customers are your best salespeople. Share a referral link they can send to friends, and track every referral automatically.
Automated follow-ups
Customers who don't respond get a gentle nudge later — automatically. Most reviews come from the second ask.
One tool, not two subscriptions
Review management is built into the same platform that handles your booking page, scheduling, quotes, and invoicing — not sold as a separate add-on.
Frequently asked questions
What's the best review management tool for a garage door company?+
The best review management tool for a garage door company is one that asks automatically after every completed job — because the #1 reason garage door companies have few reviews is that nobody asks. Fieldbookly sends a review request by text when you mark the job done, routes happy customers to your Google review page, and sends unhappy feedback to you privately. It's built into the same software that handles your booking and invoicing, so there's no separate reputation-tool subscription.
How do tree service companies get more Google reviews?+
Ask every customer, immediately after the job, by text message. Tree service customers are most likely to leave a review within hours of the crew leaving — after that, response rates drop fast. Fieldbookly automates this: the review request goes out when the job is marked complete, and four- and five-star customers land directly on your Google review page with one tap.
Do I need separate reputation management software?+
Usually not. Standalone reputation management platforms make sense for multi-location franchises, but for owner-operators and small crews the core need is simple: request a review after every job, route happy customers to Google, and catch complaints privately. Fieldbookly includes all of that in the same tool that runs your scheduling and invoicing — so you avoid paying for a second subscription.
Can I stop bad reviews from going to Google?+
You can't remove legitimate reviews, but you can prevent many of them. Fieldbookly sends every customer a feedback survey first: high ratings are routed to your public Google page, while low ratings come to you privately — giving you the chance to fix the problem before the customer posts publicly.
Does review management work for carpet cleaning, painting, and other trades?+
Yes. The review loop — job complete, automatic request, Google routing, private complaint handling — works the same for carpet cleaners, painters, cleaners, plumbers, HVAC techs, landscapers, and every other home service trade Fieldbookly supports.
How much does Fieldbookly's review management cost?+
Automated review requests are included in Fieldbookly's Solo Pro plan at $29/month flat — alongside your booking page, scheduling, quotes, invoicing, and payments. There's a free plan to start, and no separate reputation-management fee.
Your next five-star review is one completed job away.
Stop losing the map pack to worse companies with more reviews. Fieldbookly asks for you — automatically, after every job.
- Free forever plan
- No platform fees
- No credit card to start